Your licence · self-service

Manage your licence.

Look up what you own, move a licence to a new machine, or have your key emailed back to you. No support ticket, no waiting for our timezone — all three happen here, instantly.

1 · Look up my licence

Use your licence key for the full view including machines. An email address will find your licence too, but if you have several keys on one address, use the key to be sure which one you're editing.

3 · Email me my key

Lost the purchase email? Enter the address you bought with and every key registered to it is sent straight back. It has to be the same address — we can't send someone else's key to a new one.

Still stuck?

Machine gone for good? Deactivate it from the list above anyway — the slot frees whether or not that computer still exists.

Reformatted or swapped a motherboard? That changes the machine ID, so the old entry lingers. Deactivate it and re-activate.

Need more machines than your plan covers? Reply to your purchase email and we'll talk — or see seat licences if it's a desk.

Anything else: support@tapeowl.com.